EU e-Privacy Directive

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We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information. Using the Website implies that you accept the terms of this privacy policy. This privacy policy applies only to information collected through our Website and not to information collected offline. We may amend this privacy policy at any time by publishing a new version on this website.    


1.1. We may collect, store, and use the following kinds of information: name, email address, mailing address, IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, website navigation and phone number. You may however visit our site anonymously.  

1.2. We collect information from you when you register on our website, subscribe to our newsletter, respond to a survey or fill out a form or use the website.    


2.1. Any of the information we collect from you may be used in one of the following ways:

(a) To personalize your experience. Your information helps us to better respond to your individual needs

(b) To improve our website. We continually strive to improve our website offerings based on the information and feedback we receive from you.

(c) To improve customer service. Your information helps us to more effectively respond to your customer service requests and support needs.

(d) To process transactions. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested by the customer.

(e) To administer a contest, promotion, survey or other site feature. (f) To send periodic emails. The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

(g) To provide third parties with information. This information is only statistical information but not the kind of information used to identify any individual user.


3.1 We implement a variety of security measures to maintain the safety of your persona information when you enter, submit, or access your personal information, or use any facility on this site.  

3.2. We offer the use of a secure server. All supplied sensitive / credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our:

(a) Payment gateway provider's database, only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

(b) Company database, only to be accessed by those authorized with special access rights to our systems, and are required to keep the information confidential. After a transaction, your payment information will not be stored on our servers

3.3. Data transmission over the Internet is inherently insecure, and we cannot guarantee the security of data sent over the Internet. We are not responsible for delays, crashes, and other problems caused by the Internet, your Internet Service Provider, and other parties involved in the transmission of data.

3.4. You are responsible for keeping your password and user details confidential. We will not ask you for your password, except when you log in to the website.    


4.1. Cookies consist of parcels of information, often including unique identifiers, that are sent by web servers to web browsers, and which may then be sent back to the server each time the browser requests a page from the server. Cookies can be used by web servers to identify and track users as they navigate different pages on a website, and to identify users returning to a website. Cookies may be either "persistent" cookies or "session" cookies. A persistent cookie consists of a text file sent by a web server to a web browser, which will be stored by the browser and will remain valid until its set expiry date (unless deleted by the user before the expiry date). A session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.    

4.2. We use cookies to:

(a) help us remember and process the items in your shopping card

(b) understand and save your preferences for future visits

(c) keep track of advertisements

(d) compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.


5.1. We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.    


6.1. Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.    


7.1. Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at    


8.1. This Website is owned and operated by Cogneum Ltd. at St. Nicholas Road, Brighton, United Kingdom.  Should you have any questions about this privacy policy, please contact us by using the information below This email address is being protected from spambots. You need JavaScript enabled to view it.


Copyright © 2017 Cogneum Ltd. All Rights Reserved.
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